You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ryonthelyon Author

Level 1

4 points

iPhone 12

I just recently got my iPhone 12 and it’s glitching out it freezes up all the time and sometimes it shuts off randomly and other time my screen sometimes goes dead in certain areas

Posted on Nov 22, 2020 12:28 PM

Top-ranking reply

Axel Foley

Level 10

149,556 points

Posted on Nov 22, 2020 12:30 PM

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If that does not help then please ➔ Contact Apple for support and service - Apple Support and take advantage of the 1YR Limited warranty that came with your iPhone.

Axel F.

View in context

iPhone 12

Similar questions