Level 1

13 points

MacBook Pro M1 2020 Printer Problems

I have two printers. A Canon Pixma Pro 9000MK2 photo printer and an HP Laserjet P1102W.

Neither of these printer will work with my new MacBook. I have tried every combination of USB cables, hubs, adaptors to run through the USB C ports on the new MacBook. The machine recognises the printers on adding in Printer preferences but goes into fault when I send a document either printer. I have removed and added multiple times and reset the printer system all to no avail.

Is anyone else having issues the same as these. These printers worked faultlessly on My MacBook Air 2014 running Catalina. Is the issue Big Sur I don't know what to do next.

Can anyone help. Thank you.

MacBook Pro 13″, 11.0

Posted on Nov 22, 2020 12:51 PM

Top-ranking reply

Alangsam1

Level 1

8 points

Posted on Feb 4, 2021 10:45 AM

I was able to find the HP Color LaserJet MFP M277dw printer in the "Library" under "Printers". I right clicked and "get info" and checked the "Open using Rosetta" box and that actually fixed it to where it works as it did on my intel MacBook Pro before I migrated to the M1 MacBook Air,

Simple fix that I found here on the discussion forum. the even more interesting thing is that I have never seen that option available on the other intel apps that are running via rosetta. Only on this printers Get info!

View in context

Similar questions

77 replies

Apr 7, 2021 5:38 AM in response to bacteria

I am also facing similar problem my canon printer is not working properly with MacBook M1chip

Jan Hedlund

Level 7

24,235 points

Apr 13, 2021 9:45 AM in response to jonesk54

Hi,

Any information about the exact printer models?

jonesk54

Level 1

4 points

Apr 13, 2021 11:42 AM in response to Jan Hedlund

Brother MFC-J4510DW

jonesk54

Level 1

4 points

Apr 13, 2021 12:05 PM in response to jonesk54

I recently ordered a HP Color LaserJet Pro MFP M479fdw

But I haven't got it yet.

Caan you please confirm that it is compatible with my new Macbook Air?

Apr 13, 2021 12:20 PM in response to jonesk54

I have the MFP277 which is a lower featured version and it works fine.

jonesk54

Level 1

4 points

Apr 13, 2021 1:01 PM in response to Alangsam1

Great, thanks!

jonesk54

Level 1

4 points

Apr 14, 2021 1:12 AM in response to Jan Hedlund

Thanks Jan!

Now I can use my printer again.

Jan Hedlund

Level 7

24,235 points

Apr 14, 2021 3:23 AM in response to jonesk54

Glad to hear that!

Nov 26, 2020 1:02 PM in response to bacteria

Same issue with may old HP 1012 laser printer. The computer will see it but says unrecoverable USB error missing uSB class driver and dies not print. Apple Support said they could not help beyond everything I had already tried.

I bought a new HP printer and returned it hours later. It didn't work either.

Dec 4, 2020 12:24 PM in response to bacteria

Hi,

I found this printer driver @ SourceForge that made my USB only printer come alive!

Search for gutenprint-5.3.3 for Mac - install, make sure all old drivers have been removed and add the printer

with "software" drop down box to select Gutenprint...

Now gutenprint-5.3.3 is for Mojave only at this stage, don't panic - it installed on my M1 (with Rosetta 2 help I assume).

Good luck!! Rob

Jan Hedlund

Level 7

24,235 points

Dec 4, 2020 1:42 PM in response to Irene in Tucson

Hello Irene in Tucson,

If you still want to use the old HP LaserJet 1012 (I noticed that you had bought a Brother HL-L350DW), you may want to have a look at this discussion:

hp LaserJet 1012 and Big Sur - Apple Community

rsonnens

Level 1

8 points

Dec 18, 2020 7:38 AM in response to bacteria

Ok, I had similar problem with my new M1 air and have a fix!

The fix for me was to go into the library/printer directory, find the print driver for the HP printer (mine was a color laser jet)and do a get info on the file. Then check the box to run under Rosetta.

rsonnens

Level 1

8 points

Dec 18, 2020 8:08 AM in response to bacteria

OK. First I was using AirPrint and NOT USB. In my case pinter actually worked but I could not see the print queue or scanner. Traced the issue to a programming problem on HP part. HP actually had an M1 driver but it obviously did not work. To Fix in my case.

(1) In the finder goto the "go" menu item

(2) Hold down the option key

(3) Select "Library"

(4) Go to the "Printers" folder

(5) Find the driver for the HP printer you are using

(6) Right click (option click) and select "Get Info" from the menu

(7) From the get info dialog check the box "Open using Rosetta"

Dec 20, 2020 3:14 PM in response to bacteria

I have the new apple mini Mac m1 and my Label Printer Pro 7 will not let me type in names on labels, I have tried everything but nothing works. I never had a problem with my old desktop Mac. Any help would be appreciated

bacteria Author

Level 1

13 points

Dec 28, 2020 7:18 AM in response to roberto_au

HP LaserJet Pro P1102W.

So here we go again. How does it have to come to this.

I have now got my HP LaserJet P1102W working - fully - all bells and whistles.

So how did I do it.

I have an older PC running Windows 7.

I downloaded the latest wireless install HP software/driver bundle and Firmware from the HP Support

Site for this printer and Windows.

In fairness to HP this software installed easily and seamlessly through the PC on my network although I did

have to initially connect the printer through USB to the PC.

Wireless printing works with the full and comprehensive settings pages etc. with this installation on the PC

but more importantly on my MacBook Pro M1 2020 Big Sur but also with my wife's MacBook Air 2014 Big Sur

with guess what AirPrint.

I find this staggering.

How many M1 2020 Mac's have been sold to date where people are struggling with printer set-ups

and taking.

So come on Apple put together a help page to help people resolve this and not have to resort to what I have been through

or even worse forced to buy a new printer/printers. M.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro M1 2020 Printer Problems