Unread message complication never clears

The message complication on my series 5 watch always shows 1 message unread when in fact all messages have been read. This seems to be a recent problem...connected to watch iOS update?


Apple Watch Series 5, watchOS 7

Posted on Nov 22, 2020 12:43 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2020 2:59 PM

Hey there don_the_enforcer,


Thanks for reaching out to Apple Support Communities. We understand that you're having some with a notification badge on Message app, when you do not have a new message. We're happy to provide some assistance.


This may seem like a simple step, but have you restarted your device? Restarting your device can resolve unexpected issues. Take a look here on how to restart your Watch:


How to restart your Apple Watch


If the issue persists, turn off notification for your Messages, restart both your Watch and your paired iPhone, and turn your notifications for your Messages back on again:


Notifications on your Apple Watch


We hope this helps.


Have a great day!

2 replies
Question marked as Top-ranking reply

Nov 30, 2020 2:59 PM in response to don_the_enforcer

Hey there don_the_enforcer,


Thanks for reaching out to Apple Support Communities. We understand that you're having some with a notification badge on Message app, when you do not have a new message. We're happy to provide some assistance.


This may seem like a simple step, but have you restarted your device? Restarting your device can resolve unexpected issues. Take a look here on how to restart your Watch:


How to restart your Apple Watch


If the issue persists, turn off notification for your Messages, restart both your Watch and your paired iPhone, and turn your notifications for your Messages back on again:


Notifications on your Apple Watch


We hope this helps.


Have a great day!

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Unread message complication never clears

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