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Level 1

4 points

iPhone not working

My iPhone 11 will not let me turn it off or click into any apps, suggestions?

iPhone 11, iOS 14

Posted on Nov 22, 2020 2:39 PM

Top-ranking reply

Level 10

149,898 points

Posted on Nov 22, 2020 2:40 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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