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User profile for user: keegan184
keegan184 Author
User level: Level 1
4 points

iPhone not working

My iPhone 11 will not let me turn it off or click into any apps, suggestions?

iPhone 11, iOS 14

Posted on Nov 22, 2020 2:39 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,614 points

Posted on Nov 22, 2020 2:40 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,614 points

Nov 22, 2020 2:40 PM in response to keegan184

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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iPhone not working

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