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helpme1213 Author

Level 1

6 points

why is my iphone taking so long to erase all settings?

trying to reset my iphone 7 to sell because i switched to my new 7+ but it has been "resetting" for hours?!

iPhone 7, iOS 14

Posted on Nov 22, 2020 4:12 PM

Top-ranking reply

bailier

Community Specialist

Posted on Nov 30, 2020 4:09 PM

Hello helpme1213,

Welcome to Apple Support Communities. It looks like you're iPhone is taking longer than expected to reset all settings. we'd be happy to look into this with you.

To get started, let's rule out simple solutions. Have you tried restarting the device normally?

Restart your iPhone

Also, check out this helpful link:

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

We hope this information is useful. Kind regards.

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why is my iphone taking so long to erase all settings?

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