iCloud Drive folder is not syncing on my new M1 MacBook Air.

Glad I found this thread! having the same problem here in my M1 MacBook Pro. All my photos, calendar, contacts syncs fine, it's just the docs folders that are not working. Think I will try the new user approach, see if that works.

Seems this is a growing problem..

Any further advice here people have come across?

Am struggling with the same issue on my brand new M1 MacBook Air.

Have tried everything listed here multiple times over the last 24 hours and nothing seems to be working.

Made sure I'm connected to the M1's power brick, started new user accounts, deleted original user account, reset iCloud password,

No matter what I do, Finder just shows the iCloud Drive as blank.

Photos, contacts etc come through fine. I can use Safari on the M1 and log into iCloud.com and see everything there correctly.

It's working on my other devices. I can even go into my Apple User ID section and into the iCloud icon and click 'manage storage' and it'll show me how much the different file types are taking up in iCloud.

But Finder just won't play ball.

I've never been so frustrated with an Apple product before!

Hello @thye,

you can log in with either account into your laptop.

Depending on your permissions user2 can see documents of user1 but probably better (safer) to use the Shared user folder when you want to transfer documents etc.

In Finder look under Users, there you should have user1, user2 and shared user folder

How long did this take for you?

I've got approx 1000 photos and 50 videos and its telling me its done. It's sitting at 'Updated Just Now'. It doesn't seem to be syncing anything further but Finder still won't show anything in the iCloud Drive.

Thanks for the tips.

Did it take hours between your Photos app to finish its curation activities and when iCloud Drive started to work in Finder?

My Photos App appears to be long since finished but that doesn't seem to have had any effect on Finder working.

I tried creating a new admin user - and waited for a few hours, the iCloud Drive remains blank.

I am kind of giving up on this, and planning to use iCloud Drive for iPhone/iPad backup only. This totally destroyed my trust of iCloud.

I'm not sure whether or not I'm seeing this specific problem, because I admittedly don't use my iCloud Drive in particular all that much. However, I have noticed that Email doesn't sync very consistently between my M1 MacBook Air and my iPhone, my iPad, and my "Big Mac" (a 5K iMac).

Best I can tell, the other "ordinary" iCloud stuff like photos and Numbers documents are sync'ing fine. Definitely no issue with network bandwidth. Best I can tell, it's mostly just Email in particular, although again, not sure either way with respect to iCloud Drive. I recently changed the Mail program on the M1 Mac to check for new mail once a minute. May have helped some, but not sure. Any thoughts on that, anybody?

Hello,

I've been facing the same problem. Tried to turn iCloud off, restart, then turn it on back again but now it's stuck on the 'Setting up iCloud Drive'.

I hope Apple provides a solution for this soon. My laptop is kinda useless without my iCloud folders and I keep going back to my older laptops just to send files to the new one through Airdrop.

Well, this sorta worked. I can at least see some work files from Sharepoint. Still can't access all my other documents that are on iCloud. My WD My Passport won't work either to restore from TimeMachine (I'm upgrading from a 2015 macbookair). Turns out WD utility won't work with the M1 ARM processor. So, both iCloud and MyPassport are not accessible to access any of my files. This is baffling and very disappointing. I had very high expectations for M1 and figured with Apple's experience we wouldn't be "enjoying" a Microsoft-style OS upgrade mess.

Yeah, this is helpful. So I have to reinstall all my apps with customizations which will take many hours just because Apple lets its users debug its products and then doesn't issue a fix many months later (it's April 10, 2021). End of kvetch.

same problem here with my new macbook air M1

After the support call today, the only action was to enable more debug. Follow up call tomorrow.

this works for me , Thanks!

Stefan, wow that did the trick for me!

Yes, that's right.

I have a call scheduled for today with Apple Support, so I will let them know. They may also monitor this thread since I've mentioned it.