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why the HP smart app fails to load on my mac

Why the HP smart app fails to load on my mac? I had it installed for a while and used it without any issues, but after updating the app, it is not loading anymore! I even removed the app and reinstalled it but didn't help!

MacBook Air 13″, macOS 10.15

Posted on Nov 23, 2020 12:55 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 6:43 AM

Hi there, Sazad64.


It appears that you're having a problem with an application provided by Hewlett Packard. The HP Smart for Desktop application won't open. Good job on deleting and reinstalling the app, and we're glad to help with this.


New user or group setup - Apple Support -- Create a new user account and see if the application opens there.


How to use safe mode on your Mac - Apple Support -- If it won't open in the new account, restart your Mac in safe mode to test.


If you're still unable to open the application, which model of Mac are you using, and which macOS is it currently on?


Let us know how that goes.


Take care.

1 reply
Question marked as Top-ranking reply

Dec 1, 2020 6:43 AM in response to Sazad64

Hi there, Sazad64.


It appears that you're having a problem with an application provided by Hewlett Packard. The HP Smart for Desktop application won't open. Good job on deleting and reinstalling the app, and we're glad to help with this.


New user or group setup - Apple Support -- Create a new user account and see if the application opens there.


How to use safe mode on your Mac - Apple Support -- If it won't open in the new account, restart your Mac in safe mode to test.


If you're still unable to open the application, which model of Mac are you using, and which macOS is it currently on?


Let us know how that goes.


Take care.

why the HP smart app fails to load on my mac

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