I live in Jamaica and my sister that lives in Canada purchased a iTunes gift card and when I try to redeem it, it says it is not properly activated.. what can I do?

y Is my iTunes gift card not redeeming?

iPhone 7 Plus, iOS 14

Posted on Nov 23, 2020 5:46 AM

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Gift card is not valid I got an apple gift card today at Walgreens today and I have the receipt that I paid for it. When trying to redeem the card I got and error that the code was not valid. I got with apple and they told me the card was voided because the card inside the packaging did not match the numbers on the package and I needed to get with the store were I bought it. I got with Walgreens and they asked me if I was the one who open the card. I informed them that I did and there was no signs of problems with the packaging. That told me to get with apple. After speaking with apple two times they pushed me back to Walgreens. The end result is apple will not help and now I am out of 25.00. If there is anyone who could help that would be great.
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1 reply

askbarnabas

Level 10

104,370 points

Nov 23, 2020 6:03 AM in response to tishana291

Gift cards are regional go here - iTunes - Official Apple Support

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I live in Jamaica and my sister that lives in Canada purchased a iTunes gift card and when I try to redeem it, it says it is not properly activated.. what can I do?

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