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Siri doesn’t work with cellular but works with Wi-Fi

This started happening about a month ago, possibly due to iOS 14 update. Even with a strong LTE signal Siri doesn’t work. Siri will respond “Working on it” followed by “Something went wrong.” My wife and I have the same problem. Phones are iPhone 11 Pro and iPhone 11 Pro Max. Solutions suggested on the internet haven’t worked.

Posted on Nov 23, 2020 6:16 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 9:49 AM

Hello RetiredInCHS.


Welcome to Apple Support Communities. We understand that you have not been able to use Siri when connected to cellular data. We are happy to help.


Please try the steps here: If "Hey Siri" isn't working on your iPhone or iPad - Apple Support


Let us know the results.


Take care.

3 replies

Siri doesn’t work with cellular but works with Wi-Fi

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