Unable to update to ios 14.2

yo. I was trying to update my iphone 7 plus but it keeps on saying that i am "unable to install update." i've tried restarting my phone and clearing up some space. i have about 5.5 gb of space available. i haven't tried using itunes, though i assume that also wont work, so please leave some solutions. thank you so much!


edit: i just realized my laptop isnt good enough to get itunes, so that's out of the picture

iPhone 7 Plus

Posted on Nov 23, 2020 7:57 AM

Reply

Similar questions

2 replies

Dec 1, 2020 10:53 AM in response to myoukyomou

Hi myoukyomou,


Thank you for posting in the Apple Support Communities. It sounds like you're having trouble updating iOS correct? We'll do our best to provide some guidance to help you out. If you've already followed the steps we've linked below, you may want to consider asking a family member or friend if you can use their computer to update. If that isn't an option, you would likely need to visit an Apple Store to get help updating.


If your iPhone, iPad or iPod touch won’t update


Please let us know if you have any additional questions. We're always happy to help.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to update to ios 14.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.