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I've been given an iPad Air by a friend and he's removed it from his Apple ID about an hour ago but its still showing as locked to his account. How long does it take the device to be reset so I can add my own Apple ID? Thanks

iPad Air Wi-Fi

Posted on Nov 23, 2020 1:34 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 2:19 PM

Good afternoon Tornado229,


Welcome to the Apple Support Communities!


It sounds like your friend has not completely removed the iPad Air from his Apple ID. Ask him to review the resources below to complete the process.


The resources below will help you address this issue:


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch


How to remove Activation Lock


Check your Apple ID device list to see where you're signed in


Take care.

1 reply
Question marked as Top-ranking reply

Dec 1, 2020 2:19 PM in response to Tornado229

Good afternoon Tornado229,


Welcome to the Apple Support Communities!


It sounds like your friend has not completely removed the iPad Air from his Apple ID. Ask him to review the resources below to complete the process.


The resources below will help you address this issue:


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch


How to remove Activation Lock


Check your Apple ID device list to see where you're signed in


Take care.

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