You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Dear all,
I downloaded the installer from apple website as below link
https://support.apple.com/kb/DL1928?locale=en_HK
The file installed failed, anyone can help.
Screen capture as below, I am running on BigSur.
MacBook Pro 13″, macOS 11.1
wylhkg Said:
"My canon MP966 Printer Driver install Problem"
-------
Incompatibility is the Culprit:
This device is incompatible with your macOS. It has reportedly been discontinued. Go Here: PIXMA MP996 - [Canon Hongkong Company Limited] - Canon
Screenshot:
So, the only way to use it may be the though use of a Virtual Machine.
Run it Using a Windows Virtual Machine:
Consider using a Virtual Machine(VM) for running Windows (Windows-in-a-window). You would open items in it, and use Windows-only compatible software on it. All would be accessed and would operate as desired on the VM. Virtual Machine applications include VMWare Fusion and Parallels. Learn more here: What Is a Virtual Machine? - VMWare Support.
Screenshot:
wylhkg Said:
"My canon MP966 Printer Driver install Problem: O so sad. But my the other computer is upgrade from macos catalina to big sur, the driver is working now. I just wonder why clean install it cannot work"
-------
Please Clarify:
So, the printer is working on another computer, but no this one. Is that correct? And on this computer you want have done new install, but it is not working. Is that correct?
Try the Same Drivers:
If you are looking to do a clean install, and get access to the printer, then try the drivers on this new install, or share the printer. There's lots more you could try like using a new administrator (to troubleshooting an install). But be sure to Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the driver install.
I would like to clarify that, I have two MacBook Pro had same configuration.
One of MacBook Pro is install the Catalina MacOS and upgrade to Big Sur, MacOS the printer is working correctly
Another one of MacBook Pro is clean install to Big Sur MacOS, the printer driver cannot be installed to the MacOS.
So what's the problem from Big Sur, the printer driver not support from Canon, but I assuming that the printer driver is supporting by Apple.
I think Apple updated the installer of Canon Driver, I can install the driver sucessfully
O so sad. But my the other computer is upgrade from macos catalina to big sur, the driver is working now.
I just wonder why clean install it cannot work
Canon supplies the printer drivers, not Apple. I also have a Canon printer and I need to install the drivers supplied by the Canon website to get my printer to work. :)
My canon MP966 Printer Driver install Problem
