You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Calculator Vault App Not working after recent upgrade to iOS 14.2

Calculator Vault App Not working after recent upgrade to iOS 14.2. There are important documents inside. Please help.

iPhone XS

Posted on Nov 24, 2020 3:11 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 8:26 AM

I need my stuff too. I have a ton of banking transactions I need to access as well as passwords. I did not know this was possible or I would never have used the APP. Has worked perfectly for 4 years. Why did it die now? Has anyone resolved the issue successfully?

253 replies

May 25, 2021 5:40 AM in response to deggie

I have a general question for those of you far more savvy than I am with technology. It is my understanding that with this app the photos are still on our phones just not accessible. Would it be more prudent at this point for someone far more advanced than me to try to figure out how to gain access to those photos without the app. A kind of back door if you will? It is clear to me at this point that the creator of the app is not going to step up and help so I think focusing energy on a work-around would probably be more fruitful. Is this possible for someone with far greater skill than I possess to crack this code?

Jan 28, 2021 7:57 PM in response to Joseph_S.

I found Calculator+ in the App Store ...

App Store, Today, Tap your Profile (upper right), Purchased, All,

Calculator+ was appeared as Secret Photo Vault-Underlock

I put in the passcode that was used in Calc+, the files appear then a screen comes up,

Get Premium Free. I tapped Start then a page come up to subscribe. Need to find who this app belongs to so I can contact them to retrieve my stored info

Jun 8, 2021 10:05 AM in response to neeldeep258

I was able to retrieve my passwords and pictures from Calculator+ by doing a backup of my iPhone on iTunes. Then I purchased the extractor program Reincubate. (39.95 reincubate.com) (I tried the free version but it only allows you 4 free downloads and I had more files than that.) My passwords were saved as a SQLite file so I purchased SQLite Viewer ($2.99).

With these two programs, I was able to retrieve my list of passwords (I had to use the snipping tool to copy and paste so I could print them out) and get my photos. I didn't have any other files than that. I hope this helps someone else. I was freaking out about losing all of my passwords but now feel so much better to have them back.

Dec 2, 2020 7:29 AM in response to neeldeep258

Hello, neeldeep258!


Thanks for reaching out to the Apple Support Communities! It sounds like you have an app that's not working properly for you since upgrading to iOS 14.2. Check out this article If an app unexpectedly quits, stops responding, or won’t open. This article will give you the best steps to take for issues with an app not working properly on your device, as well as the next steps to take of you continue to have issues with the app.


Cheers!

Jun 11, 2021 2:33 AM in response to Fireman24

Updating,

I have done another backup using ITunes, following Fireman24’s post, eventually I found my files! But they are under com.agilitech.spycalcfree/documents/

(not library)

The reason they are in different paths, I think they all called the same name ‘ calc+’, but maybe from different developers.

thanks you Fireman24, great help, much appreciated!

Jul 4, 2021 1:37 PM in response to kj11856

Where I come from the the phrase is “could not care less” which is a lot more logical, but anyway…..

Again…Apple is in no position to know whether an individual developer is maintaining an app or not. They provide the platform - it is for the developers to conduct their business appropriately.


But if you want Apple to read what you think…….https://www.apple.com/feedback/.

Calculator Vault App Not working after recent upgrade to iOS 14.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.