Calculator Vault App Not working after recent upgrade to iOS 14.2

I need my stuff too. I have a ton of banking transactions I need to access as well as passwords. I did not know this was possible or I would never have used the APP. Has worked perfectly for 4 years. Why did it die now? Has anyone resolved the issue successfully?

My calculator vault is not working someone please help me out. It's too urgent i am having ma very urgent documents in that vault and i am unable to access to it.. i need it asap please somebody help me..

I found Calculator+ in the App Store ...

App Store, Today, Tap your Profile (upper right), Purchased, All,

Calculator+ was appeared as Secret Photo Vault-Underlock

I put in the passcode that was used in Calc+, the files appear then a screen comes up,

Get Premium Free. I tapped Start then a page come up to subscribe. Need to find who this app belongs to so I can contact them to retrieve my stored info

I have a general question for those of you far more savvy than I am with technology. It is my understanding that with this app the photos are still on our phones just not accessible. Would it be more prudent at this point for someone far more advanced than me to try to figure out how to gain access to those photos without the app. A kind of back door if you will? It is clear to me at this point that the creator of the app is not going to step up and help so I think focusing energy on a work-around would probably be more fruitful. Is this possible for someone with far greater skill than I possess to crack this code?

This is the particular Calc+ app that isn’t working for me. I want to be able to use “Fireman’s” method with the iTunes backup / iExplore, but iTunes keeps giving me the “cannot read this iPhone” error message. I’m afraid to erase anything or reset my phone in fear of losing my sensitive pics and vids in calc. Any advice?

Hello, neeldeep258!

Thanks for reaching out to the Apple Support Communities! It sounds like you have an app that's not working properly for you since upgrading to iOS 14.2. Check out this article If an app unexpectedly quits, stops responding, or won’t open. This article will give you the best steps to take for issues with an app not working properly on your device, as well as the next steps to take of you continue to have issues with the app.

Cheers!

I was able to retrieve my passwords and pictures from Calculator+ by doing a backup of my iPhone on iTunes. Then I purchased the extractor program Reincubate. (39.95 reincubate.com) (I tried the free version but it only allows you 4 free downloads and I had more files than that.) My passwords were saved as a SQLite file so I purchased SQLite Viewer ($2.99).

With these two programs, I was able to retrieve my list of passwords (I had to use the snipping tool to copy and paste so I could print them out) and get my photos. I didn't have any other files than that. I hope this helps someone else. I was freaking out about losing all of my passwords but now feel so much better to have them back.

The folder you are looking for in file explorer is called "library". It doesn't show up as Calculator+. Inside that folder is a data folder. You'll need to convert your files using an SQlite software. That's what I did.

Updating,

I have done another backup using ITunes, following Fireman24’s post, eventually I found my files! But they are under com.agilitech.spycalcfree/documents/

(not library)

The reason they are in different paths, I think they all called the same name ‘ calc+’, but maybe from different developers.

thanks you Fireman24, great help, much appreciated!

I don’t blame the developer for this problem. I blame Apple. They need to warn users if a app will not work after a update so you can take whatever means necessary to secure data from the app before updating. Apple clearly doesn’t have a way to do that. Apple if your reading this, get it done.

My understanding is that the vaulted information was stored on the phone and not on the cloud. Is that accurate? IF so has anyone figured out how to access the information on the phone itself outside of the APP

have you checked the App Store to see if there is an update to this app?

Update apps or use automatic downloads - Apple Support

If the app is up to date and still not working, you'll need to contact the app developer and ask them why their app isn't working.

How to contact an app developer - Apple Support

Where I come from the the phrase is “could not care less” which is a lot more logical, but anyway…..

Again…Apple is in no position to know whether an individual developer is maintaining an app or not. They provide the platform - it is for the developers to conduct their business appropriately.

But if you want Apple to read what you think…….https://www.apple.com/feedback/.

Just to confirm is this the app everyone is talking about? Mine wasn’t working until a couple of days ago.

First off, since you don't read things you agree to, this is a user-to-user technical support site operated by Apple, no Apple management is here.

Second, are you referring to the same app that the rest of the people in this thread are referring to? Did you contact the developer?