Subscriber trying add music

I am an Apple Music Subscriber. I try to add music while on my iPhone and often upon trying to add music to my library. I will hit the prompt to add and then it will magically show the icon as if I haven’t added it.

Please advise. I added the 6th song to the library and then it says in 10 seconds I did not.

Posted on Nov 24, 2020 6:27 AM

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1 reply

Dec 2, 2020 9:12 AM in response to DavidKnoxLB

Hey there DavidKnoxLB,

Thanks for reaching out to Apple Support Communities. We understand you’re having issues adding music to your library. We’ll be happy to help with this.

It sounds like this issue is intermittent but happens often enough. Have you tried restarting or force closing the apps for this issue? If not, try both steps:

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone

It’s a good idea to make sure your iPhone is up to date and has plenty of storage as well:

Update your iPhone, iPad, or iPod touch

How to check the storage on your iPhone, iPad, and iPod touch

Then try adding music once more and see if the issue is resolved.

Add and download music from Apple Music

We hope this helps.

Take care.

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Subscriber trying add music