Poor signal with iPhone 12 Pro Max

Yup, me too.

I upgraded a couple weeks ago, so my preteen could have an older phone (7plus) and my teen could have my phone (XR).

Live rural, used to poor signal and 1 bar, but Ive never had 0 bars and call failed… everywhere in the house.

If I go outside, I get dropped calls but at least they’re connecting. I don’t receive nor can I send text messages either.

New SIM card.

7 plus and XR work as normal.

I think your problem is due to RF receiver installation in iPhone11 and further.

We have iPhone8 and iPhone11 in our house using the same router/modem. However, all the connection tests proves that iPhone8 is much better. I would like to invite iPhone engineering team to observe really what happens. Technical support testing does not include our problem.

By the way, iPhone11 cell/gsm data connection is pretty good. I think that is due to frequency of Cell/gsm network.

It is the phone 100% plain and simple! Not AT&T; Not Verizon or any other carrier. Wi-Fi calling should boast a 50% boost and barely gets 1 to 2 bars when my other phone got full potential. How can the problem be the 5G when you can turn that off and still have the same issues? It is the phone in its entirety. It needs to be recalled and repaired, which Apple never does. I miss calls frequently. My signal is 1-2 bars when others have full on same service. Even with full bars, I'm told I have missed calls. Some times my phone calls sound robotic. I hate Android but this $1400 may have just been the last mistake I make with Apple Corp. FIX MY PHONE!!!

First, at least users with the Galaxy S21 have reported similar issues.

Second, it would depend on which Galaxy; it’s like stating something about iPhone performance.

From what I can find, these are the FDD-LTE bands the iPhone 12 series supports that the Galaxy S21 does not; that means if the tower assigns your iPhone to any of these frequencies and it is misconfigured or not properly optimized you could in a worst case conceivably see full signal on an S21 and no signal on an iPhone 12:

14, 18, 19, 25, 26, 29, 30, 32, 42, 46, 48, 66, 71

Thanks for everyone's persistence on this thread. When I first explored possible reasons for no signal reception on my iPhone 12 compared to previous models, I thought it was the phone's new 5G antenna. After reading and trying the various "fixes" suggested on both my carrier's (Verizon) and Apple's community forums, I'm not so sure anymore. It appears there may be more than one culprit. Short of Verizon and Apple spending a little more time on this issue, I'm thinking Dogcow-Moof is probably right…either get another device or change cellphone carrier, which are rather unattractive alternatives considering the cost. Trying to address this issue has been quite frustrating.

I have the same issue, but demonstrably so. Specifically, I have two iPhones. One is an 8. The other is a 12pro. The 8 is on 4G. The 12 on 5G. Doesn’t matter where I am, my 8 ALWAYS has more bars and better reception. That said, it might be a carrier issue. The 8 is T-Mobile. The 12 is AT&T.

Bruh. You’re totally missing the point. It doesn’t matter “why.” All that matters is that it is. Downtown Houston. 24/7. My 4G iPhone 8–deplete of storage and memory—outperforms my 5G iPhone 12 max pro always.

shouldn’t be that way

If it’s within 14 days of purchase you can return it for a full refund.

Then perhaps they have equipment in common with the same vendors or there is an issue with your specific phone.

Contact Apple Support Canada for further help.

not the sim. Try changing the phone😅..

I have the same issue with this iphone12 pro max.

How do you turn off 5G?

Again, have you contacted your cellular carrier?

12 pro max : definitely inferior reception compared to my previous XR; probably my last iphone

You're right; hold your cellular provider accountable.

What you're advocating is like being mad at Apple because Adobe Photoshop crashes.

I have the same issue. I bought a new iPhone 12 Pro Max recently and the signal was often dropped. Sometimes, I could not get notifications when receiving messages. This iPhone 12 Pro Max could not connect to Wi-Fi sometimes. I had to restart the iPhone many times every day. I need to contact the Apple support team.