Intercom keeps dropping

When I set up my intercom feature in the Home app, I can make it work for about a minute, but then it drops and resets as if it has never been set up. Both my HomePod and my iPhone XS are up to date on iOS 14.2. This same thing happens on the other phone in my 'home'.


Everyone is on the same network as well.


Does anyone know a fix for this issue? Thanks!

HomePod, 14

Posted on Nov 24, 2020 1:24 PM

Reply
2 replies

Nov 26, 2020 10:32 AM in response to bapps

You seem to be experiencing the same issue I am having. I go to Home Settings > Intercom and switch everyone on that should have access to Intercom. It works for a minute or 2. The little Intercom icon appears on the top right. Then it just disappears and everyone that I turned on for Intercom access is now turned off.


Everyone is on 14.2 and seem to have all the needed setting and security options on.


Have you been able to resolve this issue?

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Intercom keeps dropping

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