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Level 1

5 points

Old iMessages not syncing on new M1 MacBook Air

Hi,

I am unable to get old iMessages to sync across between my iPhone and my new Mac. New iMessages appear to come through.

I have tried:

Signing in and out of iCloud on iMessages on my Mac
Adding 1 phone number and 1 email in the Contactable on section on both Mac and iPhone (they are the same)
Adding 1 phone number only in the Contactable section on both Mac and iPhone
Attempted to follow a range of possibly out to date advice articles from apple and external websites - none yielded success.

Equally I am unable to turn on/off iMessage in the iCloud settings on my Mac.

Any thoughts?

Posted on Nov 24, 2020 2:05 PM

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