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iphone 6 plus is not charging and wont turn on

I'm trying to do a hard reset on my son's phone but nothing is working. I tried holding the power and menu down for over a min. and nothing, I also tried iTunes but iTunes cant find the phone. I need help please

iPhone 6s Plus, iOS 14

Posted on Nov 24, 2020 8:02 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2020 12:44 AM

See detailed instructions here Learn what to do if your iPhone is frozen, doesn't turn on or doesn't respond.

Make sure you follow them exactly

It is feasible if the above recovery mode restore does not work the the phone may be dead.

1 reply

iphone 6 plus is not charging and wont turn on

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