Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 6 plus is not charging and wont turn on

I'm trying to do a hard reset on my son's phone but nothing is working. I tried holding the power and menu down for over a min. and nothing, I also tried iTunes but iTunes cant find the phone. I need help please

iPhone 6s Plus, iOS 14

Posted on Nov 24, 2020 8:02 PM

Reply
Question marked as Best reply

Posted on Nov 25, 2020 12:44 AM

See detailed instructions here Learn what to do if your iPhone is frozen, doesn't turn on or doesn't respond.

Make sure you follow them exactly

It is feasible if the above recovery mode restore does not work the the phone may be dead.

1 reply

iphone 6 plus is not charging and wont turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.