My DreamMapper app not working after last update on my IPhone 7Plus. I have rebooted both app and phone. I forced power off and still nothing. I unplugged unit nothing. I had my provider reload and nothing. This is a medical device please Help.
Hey there Furbie1Clancy2,
We want to help make sure you're able to use your app as expected. You've done a great job troubleshooting this far. Have you checked for any app updates in the App Store? If so, you can also try reinstalling the app to test.
If you continue to run into complications we would recommend that you reach out to the app developer directly. They'll be best suited to help investigate. Especially since the issue started after updating your iPhone. The article below will help.
If an app unexpectedly quits, stops responding, or won’t open
Warm regards.
Hey there Furbie1Clancy2,
We want to help make sure you're able to use your app as expected. You've done a great job troubleshooting this far. Have you checked for any app updates in the App Store? If so, you can also try reinstalling the app to test.
If you continue to run into complications we would recommend that you reach out to the app developer directly. They'll be best suited to help investigate. Especially since the issue started after updating your iPhone. The article below will help.
If an app unexpectedly quits, stops responding, or won’t open
Warm regards.
It’s finally working again. I had my provider re enter my e-mail as suggested by the company and it took. Thank you.
We appreciate you keeping us updated Furbie1Clancy2, and we're glad to hear the issue is resolved.
Take care!
DreamMapper app not working
