iPhone 12 Pro + Mac Mini (M1): Call Dropping when changing Audio from Phone to Mac

Hello!


I didn't seem to find this issue detailed specifically anywhere so I truly apologize if this is a repeat.


I'm having trouble with continuing a call from my iPhone and transferring it to my Mac mini (M1). I had a bit of trouble getting Calling/Wi-Fi Calling on the Mac to work, but it appears as if that's all settled now! I can take calls on the desktop and make calls via the FaceTime app.


However, if I'm on a call on my iPhone 12 Pro, and I tap on Audio -> Mac mini, it just ends the call. Goes quiet for a second, then "Call ended." Then I see the number pop up in my FaceTime history list. Nothing about my Mac would indicate it's not ready to take a call, I have it booted and on the desktop ready to go, connected to the network.


Please pardon as I haven't used Apple products since about 2015 until now and am testing out how I like all of the devices working in tandem. So far, when working, pretty good! This issue, however, is puzzling. I'm not sure if this has happened to others and there's a fix, or if maybe it's a bug with my iPhone or maybe the new Apple silicon, no clue! If anyone can steer me in the right direction, I'd really appreciate that!

iPhone 12 Pro, iOS 14

Posted on Nov 25, 2020 2:58 PM

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Dec 3, 2020 3:41 PM in response to shnorgletons

Hello shnorgletons and welcome to Apple Support Communities. It appears you are having some difficulty transferring phone calls from your iPhone to an M1 Mac mini.


These continuity features are all tied to your Apple ID. Try the following:


1) Sign out of iCloud on both the iPhone and the Mac. On the iPhone, do this at Settings > [your name] > iCloud. On the Mac, it's at System Preferences > iCloud.


2) Turn both devices all the way off


3) Reboot just the Mac and sign back in to iCloud. After the Mac is fully booted and you're signed in, start eh iPhone and sign in.


4) Test.


Cheers.

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iPhone 12 Pro + Mac Mini (M1): Call Dropping when changing Audio from Phone to Mac

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