Why is the only option I can select on my iPhone to receive Intercom Messages "never"?

When I go to the Home App I can see the Intercom Icon in the upper right corner.

But when I go to options -> Intercom the only option to select to receive Intercom-messages is "never".


Have I missed any permissions dialog?

iPhone 11, iOS 14

Posted on Nov 26, 2020 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2020 7:17 PM

I figured it out. In the Settings app go to Privacy, then Location Services, then Home and set it to “While Using the App”. This worked for me. You should then have the other options for intercom in the Home app.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is the only option I can select on my iPhone to receive Intercom Messages "never"?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.