Mac Mini m1 bluetooth problems

Hi, I just got the new Mac mini M1 and from day one I have had big problems with the bluetooth connection. The computer is within an arms reach and has problems staying connected to my Magic Keyboard. It turns on and off. Several times. I even tried placing the keyboard on top of the Mini with out any difference. Some times I have to connect a wired keyboard just to log in. Sometimes the Magic Mouse also has problems. When using both with my old MacBook Pro 2010 they work perfectly.

There is nothing connected to the Mac mini other the the power and there is no ruter nearby that could interfere. The keyboard has fresh batteries also.


It looks like others also have this problem. Is there any one that has a fix. This is really frustrating.


Best regards

Mac mini, macOS 11.0

Posted on Nov 27, 2020 7:12 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2021 7:42 PM

I just bought a Mac Mini M1 at the beginning of March '21 to use as the main machine in a music studio. I had experienced Bluetooth issues from day one. Needless to say, there are a LOT of connections, wires, hubs, and various other cables running all over the studio. I mention this because there are a lot of potential sources for interference that would be almost impossible to track down.


I turned off WiFi -problems persisted

I turned off the 2.4Ghz band on my router - problems persisted

I turned off FileVault - problems persisted

I turned off Handoff - problems persisted

I reset the Bluetooth Module - problems persisted

I factory reset all connected devices - problems persisted

I unplugged the M1, waited 10 seconds, plugged it back in, waited 5 seconds, turned it back on - problems persisted

I disconnected both USB-A cables - problems persisted

I disconnected the ethernet - problems persisted


At this point, I was really considering just using a wired mouse and dealing with it, or sending it back. Working in Logic with erratic mouse movements is nothing short of maddening.


I was upgrading from a 6,1 Mac Pro which originally had Bluetooth issues prior to various software and OS updates. I had used an Aircable Host XR4 (Bluetooth dongle) with that Mac Pro that solved all of my issues, so I decided to try that with the M1.


Unfortunately, it wasn't recognized when I plugged it in. I tried various ports, hubs, and directly plugging it into the M1. Nothing. The light stayed red and the Bluetooth address was still reporting the built-in module.


On a whim, I thought maybe turning off Bluetooth, plugging in the Aircable dongle, and then turning Bluetooth back on would kick it in to using the Aircable over the built-in module. Outside of some buggy weirdness after turning Bluetooth back on, the Aircable actually worked! FINALLY!


So, you'll need a separate bluetooth dongle and a wired mouse available so you can turn the Bluetooth back on, but the process that worked for me is:


  1. Make sure the Bluetooth dongle is disconnected.
  2. Make sure "Show Bluetooth in menu bar" is turned on in System Preferences>Bluetooth
  3. Check the module's current address (Shift+Option, click the Bluetooth icon). Make a note of this address.
  4. Plug in a wired mouse.
  5. Turn off Bluetooth.
  6. Plug in the Bluetooth dongle.
  7. Use the wired mouse to turn Bluetooth back on. (Mine seemed to turn back on when I plugged in the module. Your results may vary.)
  8. At this point, I experienced some erratic behavior, so I decided to restart.
  9. Restart
  10. Check the Bluetooth menu (Shift+Option, click on Bluetooth icon in top bar) for the Bluetooth address. It should be different from the one noted above.


If all went well, the Bluetooth menu should display the new address, which means you're using the new dongle as the Bluetooth controller. As long as the dongle has been connected, it has persisted through multiple reboots.


This completely solved all of my Bluetooth issues, and I can now reliably use the M1 as my every day machine. It's unfortunate that this requires a third party solution to work, but it's possible that future updates may fix whatever interference is plaguing the M1 Bluetooth controller. I have to think it's a hardware issue since the new controller has no issues, but it's possible the built-in module can be tuned with firmware/software tweaks.


But until then, I hope this works for some people who are unable to get a third party bluetooth dongle to work.

Similar questions

291 replies

Dec 6, 2020 11:38 AM in response to Sunden5

i think, it not a mac mini problem basically, it's more bluetooth itself.

Bluetooth is a point to point protocol. Thinking about the earlier (bluetooth 2.1 or so) implementation, we have to pair two devices and if we want a new connection, we have unpair and pair again.

Im my case, i have seen same problem, while migrating from my old iMac to my new mac mini:

1) switch off my old iMac and install the new mac mini, bluetooth connection works fine, because in the state of installing the system all bluetooth devices are new and will be paired.

2) switch off the new man mini, switch on the old iMac (to erase data and clean), the old iMac didn't find keyboard and mouse. I have to switch off mouse and keyboard and switch on again (new pairing) and the iMac find his old comrades as new devices.

3) after all, switch of the iMac again and switch on the new mac mini ... the same. The new mac mini didn't find the keyboard and mouse. Interesting, switch off/on the mouse and keyboard for reconnecting didn't work. My solution: connect the keyboard and later the mouse with the lightning cable to the mac mini usb port (if we wan't to load the battery), the bluetooth device will be found.

Now, both devices working perfect.

Dec 10, 2020 9:14 AM in response to ichoderso

I got my M1 mini yesterday and I have exactly the same problem with the mouse disconnecting frequently. The keyboard also disconnects and reconnects a couple of times every hour. Both devices are within 15inches of the computer and moving them nearer does not improve matters.


I doubt it is a Big Sur problem because I have had no problems with my old iMac since installing the new OS. So it seems to be specific to the mini. I'm hoping Apple can sort this out soon or there will be a lot of unhappy owners. Judging from the search I've made, this is by no means an isolated incident.

Dec 12, 2020 8:31 AM in response to kipjacobs

I spoke with Apple Support this morning and they were very professional and helpful. After extensive troubleshooting it was narrowed down to a mouse issue versus a Mac Mini M1 or Big Sur OS issue. We troubleshot the mouse on Mac Mini M1 (Big Sur OS) and MacBook Pro 2012 (Catalina OS) with the same results. The Bluetooth mouse intermittently lost its connections on both machines and OSs. It appeared most often the loss would occur when I raised the Apple mouse off the table. As I raised the mouse off the surface the batteries would move ever so slightly loosing their connection to the internal connectors. After fixing that issue the mouse no longer looses its connection.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mini m1 bluetooth problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.