iPhone 12 pro max losing internet connection

I'm having this issue too, 2nd day into using my 12 pro max and it suddenly lost internet connection on Wifi/4G. My other device on the network has no problem. Turn on/off airplane mode doesn't work either. I have to restart to get the Internet back.

Please fix this Apple!

Same issue it’s not maintaining connection to wifi (my other Apple devices are same router and software); it defaults into 5g but switched it to LTE network only with some improvement but still losing connection to Wifi. It’s definitely a glitch and not related to the leather card holder which I also have on my 12 pro max.

Same issues. Internet over WiFi and 5G tend to lag pretty frequently. I have to go and close all my apps, and restart my phone. Internet will speed up just a little bit, until it happens again. My iPhone max was a lot faster. Also, almost every app when I receive a notification, I’ll open it and go back home and the notification is still there. I have to close out of the app and reopen it for the notification to go away. I’ve worked in cell phones for a few years and these are not simple issues a regular customer can fix.

Same here it shows I have LTE or 5G but it just stops responding altogether. For me I usually do network reset to get it working but sometimes it only lasts for a couple minutes and other times it lasts a full couple weeks. iPhone 12 Pro Max here. Beyond infuriating.

I recently got the 12 Pro Max from the Apple store ready to use. I thought my problem was with the sim card or T-mobile’s tower. I took the sim card out & put it back, reset network, turned to airplane mode...nothing. Didn’t even work with wifi. T-mobile was sending a new sim card. The TotalAV app was the last one I got. Deleted it and it worked immediately. I got the idea from a post here. Hope you find a solution.

We finally logged into her account here on the Apple website and opened a chat with a support rep. After speaking with the rep, they discovered my wife had a VPN (SurfShark) installed on her phone, and recommended deleting the app. Her phone appears to be working again. This was about a half hour ago, so we will see if this continues to work. If not, I'll definitely post an update as this has been an ongoing and very frustrating issue.

I have this same problem. Doing anything to the router won't do anything for me because it happens regardless if I am on the road, at the office or at home. Internet won't work, Siri won't work. They need to fix this!

I am experiencing the same problem, just without any case at all. It happens on WiFi as well as an LTE. Hopefully they find a solution soon, this is very annoying.

I have the same problem on wifi, LTE, 5G.

Internet just cuts out and i have to turn airplane mode on and off to get it going again

WTFFFFF

Same problem with my Iphone 12Pro Max. Wifi internet drops for no reason. No other devices on the network have any issues. Please fix this Apple.

I wonder how many of the people having this issue have a VPN connection on their phones. I certainly do and I am starting to suspect that that may be what's causing it.

yes

I have try using office wifi also still same problem. Other desktop, laptop and mobile phones use the wifi works great. Only my phone is no connection to internet.

Me too .. falls out doesnt connect aganing. I have to turn of and turn on net as there is carrier avaibly

Any updates? I thought at first it was the network but then it kept happening every few days, I knew it was the phone. I thought I had a faulty phone. It’s very annoying, I turn it on and off which probably isn’t good for the phone to do so often. I hope they fix this ASAP.

I have this problem too! And it has gotten really bad for me! My wifi works great on all other devices (including an iPhone X) but has 0 connection on my phone for like 5 mins at a time! The same thing happens with 5G! It randomly stops loading things periodically, so I have to CONSTANTLY switch between using wifi and cellular data... and even then I don’t always get internet. It’s really annoying, especially since I need to use zoom on my phone for school sometimes. Hopefully there will be a fix for this soon. (I don’t have a mag case on btw.)