Withdrawals for a subscription to an app that I do not use and deleted before the end of the free period

Hello! There is a try to withdraw money from me for a subscription to the Photo PDF application, which I do not use and deleted before the end of the free use period. There was three days of free trial use, I installed this application for literally one hour and removed it. Three days later, attempts started to withdraw money from me for its subscription, although the application was no longer installed in two days before the charged period. There are no funds on the card right now, so this is just an attempt to withdraw, but that's why I don't replenish the card, so that I would first sort out the technical support so that they would cancel this payment from me. Thanks.

iPhone XR, iOS 14

Posted on Nov 28, 2020 4:55 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2020 2:12 PM

Hi Galyna-bondar,


It seems you're having trouble with a subscription and we can help.


If you install an app and opt in to a subscription trial, deleting the app doesn't end your subscription.


Normally, you would be prompted to cancel the subscription upon deleting, but if you didn't cancel the subscription you can cancel with the steps here:

See or cancel your subscriptions - Apple Support


Let us know if that helps.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Dec 5, 2020 2:12 PM in response to Galyna-bondar

Hi Galyna-bondar,


It seems you're having trouble with a subscription and we can help.


If you install an app and opt in to a subscription trial, deleting the app doesn't end your subscription.


Normally, you would be prompted to cancel the subscription upon deleting, but if you didn't cancel the subscription you can cancel with the steps here:

See or cancel your subscriptions - Apple Support


Let us know if that helps.


Thanks for using the Apple Support Communities.

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Withdrawals for a subscription to an app that I do not use and deleted before the end of the free period

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