shawnm129 Author

Level 1

4 points

Screen has white spots like snow

Has anyone seen this on the MacBook pro?

MacBook Pro Retina

Posted on Nov 28, 2020 11:52 AM

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Top-ranking reply

Level 9

51,084 points

Posted on Nov 28, 2020 12:11 PM

Hi,

It could be LCD panel or graphic processor issue.

Try to run Apple Diagnostics if it reports something related display issue(VFD001, VFD002, VFD003, VFD004, VFD005, VFD007) or Graphic Processor issue(VFD006).

https://support.apple.com/en-us/HT202731

If it doesn't help, contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find opened Apple Authorized Service Provider to be examined your MacBook Pro.

https://support.apple.com/en-us/HT201232

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations

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Top-ranking reply

Level 9

51,084 points

Nov 28, 2020 12:11 PM in response to shawnm129

Hi,

It could be LCD panel or graphic processor issue.

Try to run Apple Diagnostics if it reports something related display issue(VFD001, VFD002, VFD003, VFD004, VFD005, VFD007) or Graphic Processor issue(VFD006).

https://support.apple.com/en-us/HT202731

If it doesn't help, contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find opened Apple Authorized Service Provider to be examined your MacBook Pro.

https://support.apple.com/en-us/HT201232

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations

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Screen has white spots like snow

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