mbp mid 2017 non touch bar - can't startup unless I run the diagnostics twice

Hi, my mbp a1708 has a startup problem.

It shows a folder with a question mark every time I try to start up.

Then I turn off my mbp and run the diagnostics.

It says I might have a problem with storage device.

But if I run the diagnostics once more, it says I don't have any problems, then it starts up normally.

Do you guys think this is really a storage device failure?

or Any thoughts with this issue?

Thanks in advance.

MacBook Pro 13″, macOS 10.14

Posted on Nov 28, 2020 9:23 PM

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1 reply

HWTech

Level 9

69,686 points

Nov 29, 2020 12:24 PM in response to wonho001

If the Apple Diagnostic is reporting an issue, then there is a good chance the SSD is failing. See if your laptop qualifies for this free Apple SSD repair program:

https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products such as your laptop has multiple programs):

https://support.apple.com/service-programs

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mbp mid 2017 non touch bar - can't startup unless I run the diagnostics twice