Blue tooth connection problem
I'm unable to connect my Doss Sound Box speaker to my MacBook air. Are they not compatible?
MacBook Air 11″, macOS 10.15
User profile for user:
AppleJen77
User level:
Community Specialist
Hello, lindabrueckman!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with connecting your Bluetooth speakers to your Mac. Have you been able to use these speakers with any other devices? Also, are you able to pair other Bluetooth devices with your MacBook Air? Check out this article to Connect Your Portable Bluetooth Speaker to Laptop or Computer - DOSS Audio.
You might start by checking this article to Resolve Wi-Fi and Bluetooth issues caused by wireless interference.
If that doesn't help, try following these steps to Reset NVRAM or PRAM on your Mac. Then try pairing again and let us know how it goes.
Have a great day!