Order Tracking issue

Hey,

I am facing the same problem so I talked to an Apple executive and got a helpful insight.

Just grab that 11 digit reference number from BlueDart's site and feed it here https://www.dhl.com/in-en/home.html. This is because our orders are probably in international transit right now which is only fulfilled by DHL. Once the shipment reaches India, it will be handed over to BlueDart (subsidiary of DHL) after which we'll be able to track it with the given tracking handle.

However, the information given on this site isn't even remotely descriptive of the current status of my order. Helpful but not so helpful :'(

Yes same here. My order for Macbook (M1) with upgraded memory has been shipped on 17th Feb according to Apple email. However it’s can’t be tracked on Bluedart.

As someone suggested here and because of upgraded memory item has been shipped from outside India. So for international shipping I tried to check the status on DHL site with the reference number appeared on Bluedart. And i can see it’s yet not reached Mumbai.

Hi, I had a talk with DHL executive yesterday and after tracking my order he said that order had arrived on 11th april in India .From Today (13th April) after 4 pm IST,the order will be available for tracking in Bluedart .Since mine and your order both got shipped on 9th april, you can also expect your order to be available for tracking from today.

Hi! I am Radheshyam from India. I also ordered a macbook air M1 recently and I went through this experience. But I was able to track the shipment within 10 hours of it being shipped. This issue is seen when BlueDart has not received your package. But again, it doesn't last for 3-4 days, just like you said. I recommend talking to BlueDart support team and Apple customer care service regarding this if you continue to face this issue.

Yes, I had a talk with dhl executive who handles the apple orders.He said yesterday was holiday in mumbai so order wasn't picked up.Today at 4 pm bluedart will pickup the order and by 7 pm you can expect the tracking will be avaible.

Even I am having same issue. I spoke to Bluedart .They said item has been not picked up and asked me to connect with Apple.

Similar issue and this post has helped me realize that I am not the only one. Learning from this post and for others' benefit- tried calling Apple customer care and they updated that the delivery to DHL hasn't yet been made, tried my luck with Bluedart and they mentioned that an order (called preshipping order number which would also be AWB) has been generated but they haven't received the order for delivery. One thing to commend, both Apple customer care and Bluedart personnel were quite courteous and patient. Btw, still waiting for my M1 (16GB) delivery, I guess that's the cost one has to pay for future proofing.

Same with me, tracking info does not show anything. It is because Apple has just created the shipping label and ready to ship the package, but the package has not yet been received by BlueDart. We should be seeing the tracking update pretty soon in the next few days. My delivery date is Saturday 5th Dec, I am pretty sure it will reach by then or even before that.

Same, here.. I think, it will take at least 5 days to show up in Bluedart’s website. Mine shipped on 5th April 2021. so, as per previous comments, i have to wait until 10th April. I’ll post my update after i got my macbook Air M1 16GB silver. My delivery date as per apple is 13th April 2021 👍

Then just raise a request on quick delivery via apple chat option , I guess it might work as they mentioned that I will be getting a revert from delivery team within 24 hrs

Bluedart will not help you on that until the order is received by bluedart. I had tried calling to bluedart for the same and they said they cant do anything until they have received the package.

I had a talk and they said that order is waiting to be picked up by bluedart. The bluedart tracking page may update today or it will be available by tomorrow.