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Order Tracking issue

I ordered a macbook air (M1) in India with upgraded RAM, I can't track my order through the tracking link provided, It has been more than 3 days since my device has shipped. Has someone experienced anything similar where tracking info is not getting displayed throught he link provided but an error telling that the order doesn't exists appears ? (in India delivery is done through Bluedart)



Posted on Nov 29, 2020 9:10 AM

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Posted on Nov 30, 2020 5:39 AM

Hey,


I am facing the same problem so I talked to an Apple executive and got a helpful insight.

Just grab that 11 digit reference number from BlueDart's site and feed it here https://www.dhl.com/in-en/home.html. This is because our orders are probably in international transit right now which is only fulfilled by DHL. Once the shipment reaches India, it will be handed over to BlueDart (subsidiary of DHL) after which we'll be able to track it with the given tracking handle.


However, the information given on this site isn't even remotely descriptive of the current status of my order. Helpful but not so helpful :'(

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Order Tracking issue

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