Wrong color in MacBook Air
According to the serial number of the laptop, when checking for the authenticity of the model, a laptop is shown in gold, I have gray. What does this mean?
Maybe it's not new but restored?
MacBook Air 13″, macOS 10.15
User profile for user:
CarlAVII
User level:
Community Specialist
Hi tetiana0203,
It sounds like you're viewing information for your device, and the serial number appears to indicate the device is a different color than your MacBook Air, is that right? We'd like to get you in the best hands for assistance.
Just to confirm, where are you seeing this information where it indicates that the MacBook Air is gold? Are you referring to the photo shown when viewing your device's coverage information on this page? Check Your Service and Support Coverage
If so, our support team will be in the best position to look into this further with you. You can reach them here: Get Support
Thanks!