You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I have a playlist on iTunes with all my favorite songs from The Voice and I can't seem to purchase any songs now, so I signed in to Apple Music but how do I get my playlist from iTunes? Can I just use the playlist on iTunes even with Apple Music? I don't know much about all this. I don't want to lose my
playlist.
Windows, Windows 6
Hello MyaRose73,
No worries, as we'll tackle each of your questions one at a time. Please keep in mind that iTunes version 12.11 is the latest version available for PC, but it does required Windows 10 or later. Currently, you have the latest iTunes version installed for Windows 7(version 12.10.10). We have answers to three of your questions:
For your last question, we understand that you're unable to purchase any songs in iTunes, but we're still not understanding exactly occurs when you try. For example: does it not do anything at all when you click on a song to purchase it, it shows an error message, etc. Any extra details will help us to understand what's happening to get your last question answered.
Cheers!
Hello MyaRose73,
No worries, as we'll tackle each of your questions one at a time. Please keep in mind that iTunes version 12.11 is the latest version available for PC, but it does required Windows 10 or later. Currently, you have the latest iTunes version installed for Windows 7(version 12.10.10). We have answers to three of your questions:
For your last question, we understand that you're unable to purchase any songs in iTunes, but we're still not understanding exactly occurs when you try. For example: does it not do anything at all when you click on a song to purchase it, it shows an error message, etc. Any extra details will help us to understand what's happening to get your last question answered.
Cheers!
Hey there MyaRose73,
We'd like to help with both issues, but we'll need more details to start:
We look forward to hearing back from you, and take care!
Hello Mathew,
I am running WINDOWS 7 HP and I do have the latest version of iTunes 12.10.10
I've had iTunes for quite some time. I purchase songs on it from THE VOICE because it gives points to who I'm voting for.
This season, THE VOICE is not working with iTunes. I have DOWNLOADED APPLE BUT I can't purchase any songs and I have
a large playlist on iTunes I would like to move to Apple since I won't be using iTunes anymore but I don't know how to
do any of this. I don't know much about computers at all so I'm having a difficult time trying to figure this out. I just don't want to lose my playlist. I would love to download them to a disc but I don't even know how to do that. That would be my best bet and I'd be happier with that but I don't know who to have do it for me. I have the blank CD's. My Microsoft updates are done by Microsoft automatically. I don't know what else I can help you with. Is there anything more I can explain to you? Thank you for answering my concern and helping me work this out. I look forward to your next response. Theresa Selleke
Can I just keep iTunes to play my music or will they discontinue iTunes soon that I will end up losing it?
Should I download it to Apple Music? I don't know. If you could please help me make a decision on the
correct way to go with this. I'm so sorry for not knowing any of this. Thank you. Theresa Selleke
Hi!
First of all, I'd like to say THANK YOU! all the advice you have given me. Everything is working as you said it would.
It took me a while to do some things as I told you, I do not know anything about computers. I'm a 73 years old
handicapped widow that does e-mail and I have my bills set on auto pay. I kind of search websites like Amazon
and I learned how to order my groceries for delivery from Kroger. I know what I was doing wrong when I tried
to purchase some songs, it was the songs from The Voice and I didn't know at that time that they weren't doing
the same thing as last season and when I entered either the contestant's name or song, it came up as nothing
found for this artist or son. They just explained it on The Voice Monday night about downloading the songs from
the night on Apple. I haven't tried it yet. I didn't quite understand if it had to be done right then on that night or
at any time as long as it was on Apple Music. I will try and see if I can download a song when I'm done.
Once again, thank you so much for your help. You made it in clear English so I can understand it very well.
Most responses are like a doctor talking to you. You don't understand the words he's saying so how do you know
what's wrong with you? lol I have to ask him in the way I understand it and make sure I got it right. He laughs at me.
That's o.k. Have a safe and peaceful holiday! Mya Rose 73
How do I get my iTunes playlist on Apple or can I still use it with just iTunes?
