I just unlocked my old IPhone and am trying to reset the settings as the directions say. When I select Erase All Content and Settings, I get a Validation Error that the phone couldnt connect to Apple ID Server. What do I do now?

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Level 1

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I just unlocked my old IPhone and am trying to reset the settings as the directions say. When I select Erase All Content and Settings, I get a Validation Error that the phone couldnt connect to Apple ID Server. What do I do now?

Posted on Nov 30, 2020 7:40 AM

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Answer 1

kari_bee

Level 1

22 points

Nov 30, 2020 7:50 AM in response to krysta_26

see if you can sign in with your apple ID make sure you are connected on Wi-Fi if all else fails contact Apple support

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I just unlocked my old IPhone and am trying to reset the settings as the directions say. When I select Erase All Content and Settings, I get a Validation Error that the phone couldnt connect to Apple ID Server. What do I do now?

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