You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just unlocked my old IPhone and am trying to reset the settings as the directions say. When I select Erase All Content and Settings, I get a Validation Error that the phone couldnt connect to Apple ID Server. What do I do now?

I just unlocked my old IPhone and am trying to reset the settings as the directions say. When I select Erase All Content and Settings, I get a Validation Error that the phone couldnt connect to Apple ID Server. What do I do now?


Posted on Nov 30, 2020 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 7:50 AM

see if you can sign in with your apple ID make sure you are connected on Wi-Fi if all else fails contact Apple support

1 reply

I just unlocked my old IPhone and am trying to reset the settings as the directions say. When I select Erase All Content and Settings, I get a Validation Error that the phone couldnt connect to Apple ID Server. What do I do now?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.