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Michelek Author

Level 1

7 points

Mail not working/passwords not working/inbox frozen cannot use

New Mac Book Pro four of my mac.com addresses not collecting mail. The online button to the right of the address does not work. Apple told me it's best to only have one mac.com address. That is no solution after two hours on the phone. How can I collect mail again in these four boxes. I tried changing passwords and that did not work. Plus Apple had me delete one box, unable to add it back, keeps telling me I already own that address.????? Ready to send this computer back.

MacBook Pro 13″, macOS 11.0

Posted on Nov 30, 2020 8:43 AM

Top-ranking reply

Michelek Author

Level 1

7 points

Posted on Nov 30, 2020 10:02 AM

OK Senior advisor for two hours did not have a clue. I fixed it. Delete the mail box, get new password, accept terms and conditions, then re add the mailbox, working now just have to do each one, one at a time. Engineering needs to fix this.

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Mail not working/passwords not working/inbox frozen cannot use

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