Callers (on other line!) hear echoing when using airpods pro

Hello! So recently an issue started while making calls with my airpods pro. The person on the other line sounds perfect to me, BUT they hear themselves echoing. It fixes itself if I switch from calling from the airpods to speaker off the iphone. This is incredibly frustrating. Not sure what the issue is or how to remediate it. Can anyone help please?

iPhone 11, iOS 14

Posted on Nov 30, 2020 10:07 AM

Reply
1 reply

Dec 7, 2020 11:00 AM in response to NorellK

Hey there NorellK,


Thanks for reaching out to Apple Support Communities. We understand contacts you’re talking on your iPhone with hear an echo when you use your AirPods Pro. We’ll be happy to help with this.


To verify, does this issue occur if you use your AirPods while on a FaceTime call or does this only occur when making a phone call? Have you been able to test this from another iPhone with your AirPods as well?


If you haven’t already, make sure your iPhone is up to date:


Update your iPhone, iPad, or iPod touch


Then restart your iPhone and reset your AirPods:


Restart your iPhone

Reset your AirPods


Test again after this and see if the issue is resolved. 


Take care.

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Callers (on other line!) hear echoing when using airpods pro

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