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lizraid Author

Level 1

4 points

my iphone 11 is frozen--can't turn it off of move anything on the screen

my iphone 11 is frozen--can't turn it off or move anything on the screen

Posted on Nov 30, 2020 2:20 PM

Top-ranking reply

mokiboki

Level 4

1,944 points

Posted on Nov 30, 2020 2:22 PM

Have you force restarted it?

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

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my iphone 11 is frozen--can't turn it off of move anything on the screen

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