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FaceTime failure

When my wife FaceTimes or calls. No audio during calls or use of speaker phone function (in grey). When FaceTiming, call opens- says connecting ,then fails all within 5 seconds. Phone is iPhone 7. Latest software update. Reset network settings. Logged in and out of AppleAccount. Reset all settings. Hard reset. Checked screen time limitations any possible available information and have concluded the motherboard has a failing component. Anyone concur?

iPhone 7, iOS 13

Posted on Nov 30, 2020 5:42 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 5:20 AM

Hello,

See if this helps:

iPhone 7/7 Plus Speaker Greyed Out, How to Fix

Good luck.

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FaceTime failure

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