my macbook pro 2017 13 inch does not charge any more with its original charger. Any reasons why this would happen?

My computer does not open, probably from low battery.


Well it seems that either the USB C charger is problematic or there is something wrong with the USB C ports of the computer.


In the beggining one of the ports stoped working, then one by one could not charge any more.


The charger is properly charging my Pixel 3 XL, so I guess there must be something with the ports.


I cant visit the physical app store technitian, due to covid. Anyone has an idea how to fix?


Many thanks,

Nikolas

MacBook Pro 13″, macOS 11.0

Posted on Dec 1, 2020 6:12 AM

Reply
1 reply

Dec 1, 2020 11:09 AM in response to NikolasLardis

NikolasLardis wrote:

My computer does not open, probably from low battery.

Well it seems that either the USB C charger is problematic or there is something wrong with the USB C ports of the computer.

In the beggining one of the ports stoped working, then one by one could not charge any more.

The charger is properly charging my Pixel 3 XL, so I guess there must be something with the ports.

I cant visit the physical app store technitian, due to covid. Anyone has an idea how to fix?

Many thanks,
Nikolas


If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267



Apple Portables: Troubleshooting MagSafe adapters

https://support.apple.com/en-us/HT203207


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



Find the right power adapter and cable for your Mac notebook ...

https://support.apple.com/en-us/HT201700

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my macbook pro 2017 13 inch does not charge any more with its original charger. Any reasons why this would happen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.