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Unable to Clear Up iCloud Space - Messages are “unable to update iCloud settings at this time”

I recently discovered that my iCloud storage was overbearingly full, (I have 5GB) so I decided to clear it out since I had taken a lot of important photos recently. I found that my messages were taking 6+ GB of storage and deleted all my conversations. When I went to check my iCloud storage, there was no difference whatsoever. I attempted to “disable & delete” messages (Apple ID > iCloud > Manage Storage > Messages > Disable & Delete) like suggested in many articles, but received the pop up: “unable to update iCloud settings at this time.” I tried:

-logging in and out of my iCloud

-deleting backups off of my iPad

-restarting my phone

-waiting 10 hours


The pop-up still persists and it’s really bugging me since my photos don’t sync up and I can’t backup my devices. (messages strangely still sync) Thank you!

Posted on Dec 1, 2020 6:41 AM

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Posted on Dec 1, 2020 8:53 AM

Update: Older conversations I’ve deleted are popping back up. I’ve signed out of all my devices except my iPad and Phone. I’m completely clueless at this point. I just want all my messages deleted and iCloud storage freed up.

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Unable to Clear Up iCloud Space - Messages are “unable to update iCloud settings at this time”

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