Level 1

8 points

Tap Review

Hello,

I changed my apple ID but when I try to download an app I keep getting the message "This Apple ID has not yet been used in the iTunes Store..." I click review and it asks me to enter the password for the previous apple ID. So signing in fails. Any tips on how I can fix this? I also tried to sign in to iTunes and it's the same issue. Thanks.

Posted on Dec 1, 2020 6:57 AM

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3 replies

Level 10

685,221 points

Dec 1, 2020 7:19 AM in response to ndpack

Device or computer? Are you able to sign in with the previous Apple ID and then sign out to see if that clears the problem?

Can you sign into the App Store using your current ID?

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Level 10

685,221 points

Dec 1, 2020 8:36 AM in response to ndpack

You are welcome. Glad to help.

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Level 1

8 points

Dec 1, 2020 7:58 AM in response to Eric Root

Thank you! It's an iPad. I signed out then signed back in with the new Apple ID. This worked!!

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