iPhone X screen not working, sending to repair

Hey my iPhone X has a broken screen and is not working, I am sending it in for repairs. but I want to remove my Apple ID on the phone and everything ells on it before I send it. how do I do this when I can't input my code on the phone.

Posted on Dec 1, 2020 10:32 AM

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Posted on Dec 1, 2020 10:50 AM

The following article tells you what to do before sending your iPhone in for repair, telling you to perform as many steps as possible if you cannot access it ... which isn't very much. I suggest that you contact Apple Support directly to discuss what you can do to protect your information prior to shipping it to them.


Ref: Get your iPhone, iPad or iPod touch ready for service – Apple Support

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Question marked as Top-ranking reply

Dec 1, 2020 10:50 AM in response to Valteran

The following article tells you what to do before sending your iPhone in for repair, telling you to perform as many steps as possible if you cannot access it ... which isn't very much. I suggest that you contact Apple Support directly to discuss what you can do to protect your information prior to shipping it to them.


Ref: Get your iPhone, iPad or iPod touch ready for service – Apple Support

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iPhone X screen not working, sending to repair

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