Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restoring iPhone with a broken screen

I am trying to erase everything on my old IPhone but I can't without it prompting me for my Apple ID password. I am unable to use the right side of the screen, therefore I cannot enter my password. Is there another way to do this? The device is no longer listed on my ICloud.

iPhone 8

Posted on May 10, 2022 5:39 PM

Reply
Question marked as Best reply

Posted on May 10, 2022 5:43 PM

lyssalouhoo wrote:

The device is no longer listed on my ICloud.

If this we’re not true, you could have erased the iPhone remotely. But now it’s too late.


1 reply

Restoring iPhone with a broken screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.