Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not able to access Comcast email since Nov 30 using MAIL button?

Followed instructions on website to change password and reset account. However, unable to access Comcast email via MAIL button. On Nov 30, 2020 the MAIL button on my iphone 7 and on my ipad stopped working due to account Error: Cannot Connect to the Server for "Comcast". What should I do next?

iPhone 7, iOS 14

Posted on Dec 1, 2020 4:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2021 1:07 PM

First, you failed to recommend they check the settings on their xfinity account under security to allow third party apps to access the server. However, given this is checked, I am still having the same issue since their security change. I occasionally can download email, but typically the phone fails to connect to their server. This occurred since the last update to the OS. Please at least acknowledge this is an OS problem and not simply pass the issue to the mail provider.

20 replies

Not able to access Comcast email since Nov 30 using MAIL button?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.