Iphone 12 Pro Max Keeps Losing Wifi Signal

This is a disaster solution for people that use a lot of WiFi networks. I did this a few months ago and over the course of a month connect to a dozen or more wifi signals in hotels, restaurants, at home and friends’ houses. At first this seemed to help a little, but the problem continues to be just as bad and has become worse again with the most recent iOS update. Even worse, I have been re-entering passwords for months and when I go to a place I frequent, I have to go through the whole explanation of why I need their WiFi password again. This issue is incredibly frustrating and Apple should be replacing our devices with devices that work.

iPhone 12. WiFi Assist off. Still drops constantly, only solution is to turn WiFi off then on. This is stupid. Never had a problem with my Pixels or Android tablets, my wife’s 4 yr old Samsung Galaxy works perfectly.

Yes, I’ve contacted Apple Support directly. Even went in to two different stores for support. Same answer…reset network setting then reset the device. AT&T blames apple and apple blames AT&T.

As of Feb 6, I no longer have service. My AT&T plan includes Canada and Mexico. Took my phone out of airplane mode when I landed in Cancun and two rows of four dots appear in the upper right hand corner. Pull down Control Center and it says “No Service” for both SIMs. The device can’t connect to the cell towers. Just more proof the iPhone 12 Pro Max has problems.

I’m sorry to hear you’re experiencing the same issues as me that’s a horrible solution you have to work with.

I’m voting with my dollars. I have a new loaded 14” MacBook Pro ordered which I’m cancelling. I’m not dealing with another expensive device that drops wifi connections constantly.

Another thing that points the finger at the iPhone and iPad is the fact that my 2017 MacBook Pro doesn’t drop wifi and I use it on ALL of the same WiFi networks as the phone and iPad.

Sounds like you might need new AT&T SIMs. There are undoubtedly many people with iPhone 12 Pro Maxes around you in Cancun with no issues whatsoever.

When you are in an Apple Store and your device is being examined, do you have cell service? Can you connect to the Apple Store’s Wi-Fi?

Do what you have to do; as just Apple users it makes no difference to us what you choose for a future device.

Neither my 13 Pro Max nor my new 16” MBP M1 Max has ever dropped a Wi-Fi connection, but I realize that doesn’t help you in your situation.

My AT&T service is on the eSIM. While troubleshooting at an AT&T store in Playa del Carmen, I removed the physical SIM which was a pre-paid local plan from a different country. None of the troubleshooting worked and AT&T pointed the finger at Apple. AT&T’s reasoning after almost two hours of troubleshooting, “It’s an Apple device problem because your friend who brought you to our store is using the exact same iPhone as you and his works with AT&T service on the eSIM”.

Coincidentally, when I tapped the “Post” button, my WiFi connection had dropped.

Your posted image shows Wi-Fi did not drop, unless it reconnected immediately for some reason.

Note that web site issues can also cause the "pink box" error you posted above.

Have you ever seen the in-store Wi-Fi drop on your phone while your iPhone is being diagnosed in an Apple Store?

I assume when they've run full diagnostics on your phone they've seen no issues?

Note as well that not all AT&T plans work in Mexico, notably prepaid plans, though certainly the AT&T store there should have noticed that if that were the issue.

Apple need to look into this issue serious as with 5G wifi won’t work.

however with 4G wifi works fine without any issues.

i feel its not a worthy upgrade!

How do you change your sim network fromn 5g to4g?

This does not work for me. I have a 4g connectivity and this still keeps happening.

Yes it’s very frustrating and Apple doesn’t seem to be acknowledging the issue. I think it might be a faulty wifi antenna. But no matter what software I’m on the issue continues.

this appears to have fixed the issue for me thus far

I regret to purchase iPhone12, it’s so much annoying with WiFi and calls continues failing to connect with some specific numbers.

It’s not my router, it’s not phone settings. Can we get some sort of official acknowledgment that this is an issue?