Iphone 12 Pro Max Keeps Losing Wifi Signal

Has been happening more and more, like every morning I have to turn WiFi on and off before the phone can do anything. What a hunk of junk! And if I brought it to the Apple Store or called support they would laugh me out of the building. This is clearly a hardware defect and is unacceptable! I will gladly be selling my iPhone 12 and picking up a Pixel 5 or 6 at least Google's products work.

I suspect that if you’d purchased it more recently it would not have this problem. My guess is that Apple have fixed the problem on newer phones but will never admit it. I purchased my 12 Pro Max (on the first day it was available) from a store called John Lewis, in the UK. They give a 2 year warranty. I wonder if I could return it based on a one year intermittent problem, or if a manufacturing problem, that the manufacturer won’t admit, would be cause for taking it back? Maybe, under UK regulations, I could claim it back on my credit card? Perhaps this forum could be proof of the issue? Or do I simply put up with it and get the next model - after it’s been in production for a few months. But, in the grand scheme of things, it’s only a phone. When I think about the things going on in Afghanistan and elsewhere, they make worrying about a slight inconvenience in the use of a phone seem rather insignificant. Yes, Apple are getting rich in the meantime but didn’t someone say something about turning the other cheek?

Hi RubbishBadger, I’m having the same issues with WiFi dropout on my iPhone 12 Pro Max and other people are now complaining about this when I FaceTime them as the quality is affected. Really fed up with the situation and also bought mine from John Lewis. I’m not sure how to proceed…do I try and get Apple to replace it and failing that go to John Lewis? Let me know what you think.

That’s interesting. It worked for me from the time you first posted it. Then the fault came back yesterday when I updated to the be ta software. So tried it again and it worked. 😀

maybe I’m just leeds lucky. Apple are afraid to acknowledge the problem as it would cost them millions if they ever did. Will look into the router fix if it stops working, but so far so good. 👍🏿

Hey! I tried this …. It hasn’t worked for me… I’m still waiting for the technically team to review my logs (apparently the 3 other logs weren’t looked at) we’ll see… there is deffo some issue with these iPhones 12. Please let me know in 2 weeks if this still hasn’t let your wifi drop!

Yes several diagnostic efforts over the phone; however the fix is intermittent and today it’s performing weakly. So, it’s a programmer problem in my opinion.

suffer suffer suffer until WHEN we are ALL fed up. My new replacement phone arrives today, we’ll see if it’s any better!

Have you found a solution? I have this same issue on both an iPhone 12 Pro, and an Apple TV 4K. The iphone has been doing it since I got it last year, and the Apple TV since I got it this spring. My iPad Pro (2017) and MacBook Pro (2015) don't seem to have this issue. I had an Apple TV HD before I upgraded to a 4K tv earlier this year, and that worked fine. I have CenturyLink gigabit fiber with an Actiontec C3000a modem/router. Also, my windows laptop that I use for work doesn't have this issue as well, so I know it's not the router (which I've tried rebooting multiple times over the past year).

Apple IPhone 12 is the worst model IPhone to ever be created. It’s slow as **** and drops signal and connection constantly. I regret ever upgrading. I feel trapped by this abusive device. Idk what to to do. Had the two different iPhone 12 in the last 11 months and both phones are ****. It’s a defective model.

Well, my iPhone 13 Pro Max will be delivered tomorrow. If it suffers the same issue, this will tell me it must be a software issue or compatibility issue with Google WiFi routers. If it suffers the issue on non-Google WiFi routers, the phone will be returned and I will make the switch to Android no matter how difficult.

It didn’t work and I still have the same issue… Apple wants me to sit in their store all day until the wifi drops and then I have to ring the Apple advisor for her to run a diagnostics test ! Completely foobed off… even screen recordings and Apple still says no issue …

Yep! My wifi drops all the time and is getting worse. People call me and they say my phone just goes to voicemail. My family has resorted to sending me texts that I receive on my iPad—which is hooked up to the same router and wifi as my phone! We have no cell service in our area and rely on wifi at home for phone calls. I just hope I don’t have an emergency or I will have to text 911 from my ipad. My husband has a Samsung and has no issues. He also has waaaay better coverage when we travel. The iPhone 12 Pro Max is a lemon and Apple and Verizon both are aware of these problems. I have tried to resolve these issues for over a year with no luck. My cheap $20 Trac phone was better than this $1200 phone. At least I could make and receive calls on it.

i demanded a replacement and Apple said no cause there was no diagnostic issues or hardware issues.. so I’m stuck with a iPhone 12 Pro that drops wifi connection a lot ! My friend however did have a replacement iPhone and she still has the same problem

How can it be our routers when every single person has the same problem and its only ever with the 12 pro max?! Any other device is fine... but sure.... must be the routers 🙄

have you even read this entire thread?

Having the same issue with my iPhone 12pro. It’s really annoying. When it does that my data don’t even kick in automatically. Urgh!!! For a while there I thought I was the most unlucky person to have purchased the one faulty phone. Sigh. Fix it Apple!!

It seems to make a difference what kind of supplier one is working with. Been on a cable modem for last several months with constant outings, we just moved into our newly built house with fiber optic line from CenturyLink and since we’ve been here for a week or so, not once has the signal dropped ….