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genny100 Author

Level 1

4 points

Phone is frozen

Phone won’t allow me to do anything so I tried turning it off but it won’t allow this. Slide to power off just keeps running but won’t allow me to slide to power off can receive calls but can’t answer them

iPhone 6, iOS 12

Posted on Dec 2, 2020 7:26 AM

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Level 10

124,379 points

Posted on Dec 2, 2020 7:30 AM

See if this helps: https://support.apple.com/en-gb/HT201412

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1 reply

Best reply

Level 10

124,379 points

Dec 2, 2020 7:30 AM in response to genny100

See if this helps: https://support.apple.com/en-gb/HT201412

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Phone is frozen

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