You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

printer stop working

Lexmark printer stop working after update to BigSur OS. " failed filter" any suggestions what to do to make it work again?

Mac mini, macOS 11.0

Posted on Dec 2, 2020 8:28 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2020 10:39 AM

I am sorry you are having printer problems. If you will bear with me, I will offer some things to consider. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant driver must be installed. Experience has shown that many printer manufacturers are very slow to provide updated drivers. Drivers for some older printers are never provided. (Apparently, they prefer to sell new printers.) What we can do is to thoroughly check the printer web site for a compliant driver that works. If one is not available, then we should ask when one will be released. If that doesn't work, if the Printer has the Air Print feature, that can be used and no driver will be needed. If not, then you can check the web site below where volunteers write drivers for older printers which are no longer supported, but which work with newer operating systems. It is worth checking out. Good luck.

Gutenprint Supported Printers


1 reply
Question marked as Top-ranking reply

Dec 2, 2020 10:39 AM in response to shevonne816

I am sorry you are having printer problems. If you will bear with me, I will offer some things to consider. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant driver must be installed. Experience has shown that many printer manufacturers are very slow to provide updated drivers. Drivers for some older printers are never provided. (Apparently, they prefer to sell new printers.) What we can do is to thoroughly check the printer web site for a compliant driver that works. If one is not available, then we should ask when one will be released. If that doesn't work, if the Printer has the Air Print feature, that can be used and no driver will be needed. If not, then you can check the web site below where volunteers write drivers for older printers which are no longer supported, but which work with newer operating systems. It is worth checking out. Good luck.

Gutenprint Supported Printers


printer stop working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.