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lila122 Author

Level 1

4 points

Battery is not charging

My battery is it charging and it is a new phone

iPhone 11, iOS 14

Posted on Dec 3, 2020 1:49 AM

Top-ranking reply

ProustGiulio

Level 10

208,590 points

Posted on Dec 3, 2020 1:52 AM

See this support article:--> If your iPhone or iPod touch won't charge - Apple Support

If, after following ALL the steps provided in the above support guide, you get no help, I suggest that you contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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Battery is not charging

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