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restarting

Just bought a iMac 27" less than than a month old

and getting sick of it restarting for no reason

Had MacBook Pro 13" had same problem but was also overheating.

Took back to Pcworld who condemnedthe motherboard

That's why I bought the iMac

NEED HELP

doing this ever day

panic(cpu 0 caller 0xffffff8006889b86): Wake transition timed out after 180 seconds while calling power state change callbacks.









iMac 27″, macOS 11.0

Posted on Dec 3, 2020 7:00 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2020 10:14 AM

Hello Barry_,


It sounds like your Mac is restarting itself. We can understand how disruptive this could be. We'd like to help you get it resolved.


We recommend trying out the troubleshooting steps listed here: If your Mac restarted because of a problem. Those steps can help resolve restart issue, or will at least help you narrow things down.


Thanks for using Apple Support Communities.


Take care.

2 replies
Question marked as Top-ranking reply

Dec 9, 2020 10:14 AM in response to Barry_

Hello Barry_,


It sounds like your Mac is restarting itself. We can understand how disruptive this could be. We'd like to help you get it resolved.


We recommend trying out the troubleshooting steps listed here: If your Mac restarted because of a problem. Those steps can help resolve restart issue, or will at least help you narrow things down.


Thanks for using Apple Support Communities.


Take care.

Dec 9, 2020 11:12 AM in response to Barry_

Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Additional Text button to include the report in your reply.



IMPORTANT: ⬇︎ ⬇︎ ⬇︎

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:


Also click and read the About info to further permit full disk access.



Then we can examine the report and see if we can determine what might be causing the problem.


restarting

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